HOW CAN WE HELP
Frequently Asked Questions
Can’t find the answer to your question? Email us at info@shalimarfashions.co.uk
Account
You don’t need an account to place an order. You can choose to either check out as a guest or register as a customer.
You can reset your password by clicking on the link on the accounts page at https://shalimarfashions.co.uk/
If you haven’t received an email to reset your password, please reach out to us at info@shalimarfashions.co.uk and the team will be happy to help.
ORDERS
Unfortunately, we can’t make any changes to your order once it’s been placed.
Don’t worry, if you’d like to add something else to your order you can do so by placing a new order.
No longer need an item? Simply return the item(s) to us for a full refund.
Please check your spam folder or junk e-mail, in case our email has been filtered.
Can’t find the confirmation there either? Send us an email to info@shalimarfashions.co.uk with your full name & email address and we’ll look into it for you.
On the rare occasion that you’ve received a faulty item, please contact us and a member of the team will be happy to help.
PAYMENT
Refunds will be processed within 14 days of the company receiving the returned items.