Terms & Conditions
Terms and Conditions
Last updated: December 2023
Welcome to Shalimar Fashions. These Terms and Conditions outline the rules and regulations for using our website. By accessing and using our website, you accept and agree to be bound by these Terms and Conditions.
This agreement applies as between you, the User of this Website and Shalimar Fashions, the owner(s) of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to start upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.
In this Agreement the following terms shall have the following meanings:
“Account” means collectively the personal information, payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website; “Carrier” means any third party responsible for transporting purchased Goods from our Premises to customers;
“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website; “Goods” means any products that Shalimar Fashions advertises and / or makes available for sale through this Website; “Payment Information” means any details required for the purchase of Goods from this Website. This includes, but is not limited to, paypal details, credit/debit card numbers, bank account numbers and sort codes; “Purchase Information” means collectively any orders, invoices, dispatch notes, receipts or similar that may be in hard copy or electronic form; “System” means any online communications infrastructure that Shalimar Fashions makes available through the Website either now or in the future. This includes, but is not limited to, email, social media pages, whatsapp, live chat facilities and email links; “User” / “Users” means any third party that accesses the Website and is not employed by Shalimar Fashions and acting in the course of their employment; ‘Website” means the website that you are currently using.
1. Use of Website
1.1 You must be at least 18 years old to use our website
1.2 You may browse our website and make purchases for personal, non-commercial use only.
1.3 You agree not to use our website for any illegal or unauthorised purpose.
2. Product Information
2.1 We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or images.
2.2 Where measurements for goods have been provided, these are approximations and we do not guarantee the accuracy of these.
3. Orders and Payments
3.1 By placing an order, you are offering to purchase a product subject to these Terms and Conditions.
3.2 Stock indications are provided on the Website however these may not take into account sales that have taken place during your visit to the website.
3.3 All prices displayed on our website are in GBP and exclude shipping fees.
3.4 Payment must be made in full at the time of purchase. We do not offer credit facilities.
3.5 Shalimar Fashions reserves the right to change prices and alter or remove any special offers from time to time and as necessary
4. Shipping and Delivery
4.1 We will make every effort to ensure timely delivery of your order. However, we are not responsible for any delays or issues caused by third-party shipping carriers.
4.2 Shipping/Delivery fees and delivery times may vary depending on your location. Please refer to our Delivery Information FAQ for more information.
5. Returns and Refunds
5.1 We accept returns within 28 days of delivery for eligible full price products and within 14 days of delivery for Sale items. Please refer to our Returns Policy for detailed instructions on how to initiate a return and receive a refund.
6. Use of Communications Facilities
6.1 When contacting us using email/enquiry form, whatsapp, phone, social media or any other System on the Website you should do so in accordance with the following rules:
– You must not use obscene or vulgar language.
– You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist. We have a zero tolerance policy and will not accept abusive or threatening behaviour towards any of our staff
– You must not submit Content that is intended to promote or incite violence
6.2 It is advised that contacts are made using the English language as we may be unable to respond to enquiries submitted in any other languages
6.3 You must not impersonate other people, particularly employees and representatives of Shalimar Fashions or our affiliates.
6.4 You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
6.5 You acknowledge that Shalimar Fashions reserves the right to monitor any and all communications made to us or using our System, emails, whatsapp or social pages.
6.6 You acknowledge that Shalimar Fashions may retain copies of any and all communications made to us or using our Systems, email, whatsapp or our social pages.
7. Termination and Cancellation
7.1 Either Shalimar Fashions or you may terminate your Account.
7.2 If Shalimar Fashions terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
7.3 If Shalimar Fashions terminates your Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.
7.4 Shalimar Fashions reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.
7.5 If purchases are cancelled for any reason prior to dispatch you will be refunded any money paid in relation to those purchases.
7.6 If you terminate your Account any non-dispatched purchases will be cancelled and you will be refunded any money paid in relation to those purchases.
8. Intellectual Property
8.1 All content on our website, including text, images, logos, and trademarks, is the property of Shalimar Fashions and protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.
8.2 Fair Use Policy: Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
9. Limitation of Liability
9.1 We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the purchase/use of our products.
9.2 Our liability is limited to the extent permitted by law
10. Links to Other Websites
10.1 This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Shalimar Fashions or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
11. Changes to the Service and these Terms and Conditions
11.1 Shalimar Fashions reserves the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes.
11.2 If Shalimar Fashions is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
11.3 In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
12. Availability of the Website
12.1 The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
12.2 Shalimar Fashions accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
13. Third Party Rights
13.1 Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Shalimar Fashions.
14. SALE OF GOODS WEBSITE DISCLAIMER
14.1 Shalimar Fashions makes no warranty or representation that this website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all computer systems, that it will be secure and that all information provided will be accurate.
14.2 Shalimar Fashions make no guarantee of any specific results from the use of this website. No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind. No part of this website is intended to constitute a contractual offer capable of acceptance.